Common questions
Straight answers
What platform do you build on — and can I update it myself?
We build on WordPress, Wix, or Shopify depending on what makes sense for you. WordPress gives the most flexibility and is fully portable — it can be moved to any host. Wix is easier to update yourself but harder to move. Shopify is the right choice for online shops. We'll talk through which suits your situation before we start, and we always end with a handover walkthrough so you know how to update your own site.
Will this get me ranking on Google?
We build the right foundation — fast loading, correct structure, local keyword signals, Google Search Console connected. Google then takes 3–6 months to fully assess a new or updated site. What you get from us is everything in your control done right. Rankings are Google's decision and they take time — anyone promising first page in a few weeks is not being honest with you.
I already have a website. Can you fix it instead of rebuilding?
Sometimes yes. Send us the link and we'll take a look — for free — within 48 hours. We'll tell you honestly whether it's worth fixing or whether a rebuild makes more sense. Some sites just need a few things corrected. Others are on outdated platforms that cost more to fix than to replace.
Do I need to write the content?
You fill in a short questionnaire — what you do, your services, your coverage area. If you want us to write the actual page copy, that's the Copywriting add-on ($195 per page). Most clients find it's worth it — writing about your own business is harder than it looks, and search engines respond better to well-structured copy.
What about hosting — is that included?
We set up hosting as part of the build. After launch you can manage it yourself, keep it with us on the Monthly Care Plan ($35/mo — includes updates, backups, and uptime monitoring), or move it anywhere. No lock-in.
Can I sell products online?
Yes — both packages include an online shop option. The Starter tier supports up to 15 products; the Growth tier supports up to 30. Select Shopify as your platform (in the package card above) and we set up the store, configure payment processing, and load your products — you provide the product info and photos. Shopify charges ~$49 NZD/month ongoing, billed directly to you.
Why not just use Wix or Squarespace myself?
You can — and for some businesses that's fine. What you get from us: a site built correctly for search from day one (DIY builders often aren't), your time back (we can do in days what takes most people weeks), and a handover so you can manage it yourself afterwards. We can even build it on Wix if that's what you want — we just do it properly.